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Client Testimonials
Overall Rating:(Of 300 reviews)
Staff Professionalism:
Proposal options satisfactory:
Prompt Confirmation:
Staff Understand Requirements:
Conferences UK Overall Service Rating:
Use Conferences Group Services Again?:
97% Yes | 3% No
21-Mar-2018
Steve
Rating:
It was unfortunate that we were unable to use your services this time. I would definitely consider your services for the next time. Thank you.
06-Feb-2018
Rhiann
Rating:
Jessica was super quick in finding venues. I would use the service again and would recommend to colleagues. I am giving confirmation promptly at a 5 even though our meeting was cancelled I would suspect Jessica would be prompt in delivering this. Thanks again Jessica.
25-Jan-2018
James
Rating:
All in all saved us lots of time and heartache! Sadly we didnt find the match we wanted but it was worthy of our time and we will use it again!
23-Jan-2018
Karl
Rating:
I didn't continue with the booking on this occasion as my colleagues chose an alternative venue but the Agent professionalism, the Venues and options available will definitely bring me back to Conferences-UK
18-Jan-2018
Jillian
Rating:
I would certainly use conferences group again to help with finding venues.
17-Jan-2018
Caroline
Rating:
Although I did not need the service in the end , I was impressed by the quick response from my initial enquiry and the fact that the agent kept in touch onn an ongoing basis . Emails were proffessional and polite and I will certainly use your service in future if needed. Good customer service guys well done!
04-Jan-2018
Cerys
Rating:
Unable to proceed with my enquiry at present but wouldn't hesitate to use this service again and have already recommended to colleagues and friends.
04-Jan-2018
Sue
Rating:
Although I didn't use your services in the end I was impressed with how quickly you responded to my request
12-Dec-2017
Nathan
Rating:
I've spoken to Jessica multiple times regarding bookings and, although we haven't followed through with a booking to this point, she is always extremely helpful, polite and provides great options.
22-Nov-2017
Peter
Rating:
really impressed... sorry this time we went with a former venue (who had been slow confirming hence we were looking elsewhere). We will definitely give you a shout next time.
09-Nov-2017
Kim
Rating:
Jessica was really helpful and flexible in adapting to my requirements. She manage to negotiate some better prices as well. Thank you Jessica.
31-Oct-2017
Karen
Rating:
Fast, efficient service at all times. I found Jessica to a professional and courteous person. I would definitely recommend this service.
19-Oct-2017
Maggie
Rating:
Jessica Hale was absolutely professional and very courteous, patient and provided the best options for our requirements. We will come back once we have agreed on a more feesible date in order to plan ahead properly. Thanks
21-Sep-2017
Tracy
Rating:
It was a pleasure to deal with your contact Jessica. She delivered first class customer experience and I would highly recommend her to anyone.
05-Sep-2017
Greg
Rating:
Niamh was helpful, friendly, responded very quickly, and chased for feedback in a polite but assertive way - all good stuff.
04-Sep-2017
Kim
Rating:
Jessica provided an excellent service, great information provided, sorry had to go to a local hotel due to price and location, however the service was great. Thank you
30-Aug-2017
Christian
Rating:
Niamh provided an excellent and highly professional level of service. She provided me with a detail pack of options in a very short period of time which we really appreciated. There was a good range of options and prices which provided a useful comparison.
22-Aug-2017
Jane
Rating:
Niamh was brilliant! efficient and attentive to all details provided in my wish list. Unfortunately the internal event ended up being scaled down due to holiday time constraints; so we did not follow through with the booking on this occasion. Purely for that reason. But I have every intention of making use of this excellent time saving service next time the opportunity permits.
15-Aug-2017
Nadine
Rating:
Great service. Will use for my own purposes in future
14-Aug-2017
nataliya
Rating:
great help, thanks a lot
09-Aug-2017
Ethan
Rating:
Staff were brilliant, however conference venue prices were lower when investigated by myself.
27-Jul-2017
Samuel
Rating:
Fast an Helpful. Would recommend to others.
18-Jul-2017
Nathan
Rating:
Unfortunately we were unable to find a suitable venue for our budget on this occasion, however Jessica was extremely helpful and courteous at all times and I will definitely be in touch for further events.
14-Jul-2017
Sharon
Rating:
Thank you for your help, was greatly appreciated!
26-Jun-2017
Andrea
Rating:
The service I received from Jessica was SUPERB and I will most definitely use this again.
12-Jun-2017
Rachel
Rating:
Megan was excellent, very conscientious and helpful without being too pushy. She was patient with us and could not have done anymore. A great ambassador for your company.
02-May-2017
Diane
Rating:
Unfortunately on this occasion Conference Group were unable to find a venue which matched the one I had found myself on price and facilities.
27-Apr-2017
Lauren Taylor
Rating:
I found Elin to be very helpful in trying to help myself locate a venue, Rlin went above and beyond dead given that what I required was so bizarre this was no trouble at all for Elin. Thank you Elin for all your help it was greatly appreciated.
11-Apr-2017
Anuschka
Rating:
Excellent and I will use this service agent again Yours Anuschka Armstrong
03-Apr-2017
Gillian
Rating:
I accidentally went through a broker and have found that it is easier to explain the needs we have if dealing directly with the vendor. Elin was incredibly helpful, friendly and professional and couldn't have done a better job.
29-Mar-2017
Wendy
Rating:
Elin Williams we very helpful, pleasant and professional to deal with. I will definitely use again for future events
27-Mar-2017
Lauren
Rating:
The venues were not entirely suitable to our requirements. This was no reflection on understanding the brief or on the service. We required a more intimate type setting.
23-Mar-2017
Philippa
Rating:
Unfortunately, Elin could not find a room to suit our MD's (very specific) requirements. This was partly due to us looking for a room less than a week before the event, and the requirements being very specific. However, Elin was great to deal with. Very polite and professional. Would definitely use the service again, although maybe in advance this time!
28-Feb-2017
Katie Milne
Rating:
Carl Brindley provided an excellent service.
27-Feb-2017
Susie
Rating:
Our budget could be accommodated only with difficulty by Conference Group Services providers. One option was available within our budget and was inappropriate as a venue
08-Feb-2017
Andrew
Rating:
I have already briefed Carl on the fact that the venue suggested was inappropriate and that the member of staff at the venue seemed to have little knowledge of the requirement.However, I accept that these issues may be more to do with the venue than the service you provide. In addition, I would say that the list of suggestions did not really appear to take my requirements fully into account. For instance, the Hilton hotel was suggested which didn't match the brief. Communication could have been more timely too. Ultimately, I found an excellent venue that was not on your list of suggestions. My answer to the final question in the survey would be 'Maybe' if that had been an option.
08-Feb-2017
Kirsteen
Rating:
Really helpful, organising meetings in towns you don't know is tricky. Carl was efficient and has helped me massively.
06-Feb-2017
Lindy
Rating:
Megan Gammage was absolutely brilliant- friendly, courteous, efficient and professional both on the phone and by email, explaining everything clearly and keeping in good communication. I would definitely use this service again. Thank you so much.
03-Feb-2017
Emma
Rating:
Elin was prompt and professional with every correspondence. Will definitely recommend. Thank you.
30-Jan-2017
Sissi
Rating:
Elin is great; professional, accessible and efficient. Thanks again.
17-Jan-2017
Shami
Rating:
Great service from Elin, however choices of venues seemed to be limited to 3* establishments, rather than 4* as well (which is what we've booked for the same rates).
05-Dec-2016
Chris
Rating:
Elin was very professional and a credit to conferencesGroup
22-Nov-2016
Cheri
Rating:
We didn't take up a hotel for our conference this time so I feel answer 3 should be not applicable.
10-Nov-2016
Marie
Rating:
Although I haven't booked a venue, that is only because I found an academic venue that was willing to hire out during term time. Otherwise, I would have mostly likely booked one of the venues found by the ConfrencesGroup Agent. The Agent was quick to respond to emails and enquiries and found lots of suitable venues. Will be using this service again for future events.
07-Nov-2016
Fozia
Rating:
Great service by Elin, however was not able to go ahead with the booking on this occasion. thanks again Elin
07-Nov-2016
Paula
Rating:
Elin was always prompt with communications and responses regarding venue options and prices. Although we didn't use you on this occasion I would definitely contact you again should we have a requirement.
31-Oct-2016
Michelle
Rating:
I had to repeat some requirements a couple of times to get the correct quotes.
26-Oct-2016
Adam
Rating:
Carl was very helpful and would recomend him to anyone
26-Oct-2016
Emily
Rating:
I always find Carl extremely efficient, helpful and friendly
20-Oct-2016
Verity
Rating:
Excellent service provided free of charge, will be back!
12-Oct-2016
Christine
Rating:
Excellent customer care
12-Oct-2016
Adam
Rating:
Carl was great help and would definitely contact him again
29-Sep-2016
Megan
Rating:
Elin was wonderful and friendly. I wouldn't hesitate to contact her again.
26-Sep-2016
Carolyn
Rating:
Your results were provided in an understandable and concise format
21-Sep-2016
Andrea
Rating:
Megan Gammage was excellent and extremely professional. Her support on this event was fantastic. Unfortunately it was a joint decision and the team went with a venue that was affiliated to the college which was in context with the meeting. It was an absolute pleasure working with Meagan and would highly recommend her for conference and event support. Andrea
20-Sep-2016
David
Rating:
Good service, didn't use them this time as we choose another provider this time
07-Sep-2016
Jacqui
Rating:
unfortunately due to my budget the agent couldnt find a venue. very pleased with the service i got.
01-Sep-2016
Clare
Rating:
I was very impressed with the service that I was given when I made my enquiry. I was provided with a few options of venue and the availability of each. Unfortunately on this occasion I did not use the venues that were suggested.
30-Aug-2016
Jimmy
Rating:
I would like to cvommend Jayne Winstanly on her completly professional approach to my requirements. Information was passed to me in a timely manner and i was impressed at how quickly i recieved a reply and was impressed at the format provided. Jayne is a credit to your organisation and i will not think twice about using the service again or reccommending the service to colleagues.
24-Aug-2016
Carol
Rating:
On this occasion a suitable venue wasn't found but that was to do with our budget rather than what was suggested.
24-Aug-2016
Chrisi
Rating:
Unfortunately I was not able to book via Conference Services this time through no fault of their own. The service offered was very good.
16-Aug-2016
Barbara
Rating:
I received excellent service from your staff member Megan Gammage who was efficient, friendly, professional, cheerful and helpful throughout the whole process. She kept me fully informed with prompt and precise information and I wouldn't hesitate to recommend Megan and your company to others.
15-Aug-2016
Mark
Rating:
Great service, just couldn't use as the dates clashed
15-Aug-2016
Kiannara
Rating:
Thank you Jayne for your outstanding work towards our requests. Kiannara
15-Aug-2016
Sonal
Rating:
Very professional service. Unfortunately I was unable to use this time.
10-Aug-2016
Gary
Rating:
In the end we found another venue but I did feel that Carl was a very professional member of your team who reacted very promptly to our inquiry.
03-Aug-2016
RHIAN
Rating:
saved my team and I searching for venues and arranging viewings - would definitely use again
02-Aug-2016
Michaela
Rating:
very helpful, thank you
28-Jul-2016
Amanda
Rating:
Thank you very much for your help. On this occasion I could not proceed with a booking. However I will definitely use your service in the future. I have already recommended you to work colleagues :)
27-Jul-2016
Laura
Rating:
Hannah Reeve, the venue finding expert helping us, was great at promptly providing options where we hadn't thought of looking. She was courteous and patient with us and I would use again and recommend to others. Thank you!
15-Jul-2016
Claire
Rating:
Carl Brindley was excellent in contacting me and understanding my requirements. I would use this service in the future and would recommend to others.
11-Jul-2016
Ian
Rating:
Unfortunately we were unable to book our conference with you this time due to speakers letting us down. Very happy with the service from Jayne Winstanley
07-Jul-2016
Julie
Rating:
Jayne Winstanly was very profession and helpful especially as it was not a straight forward request. I would have no hesitation in using this service again
06-Jul-2016
Emma
Rating:
The service provided seemed very personal and I was always kept informed where I was in the process of finding a venue.
03-Jun-2016
Margaret
Rating:
Although we were not able to go ahead with the booking I was extremely pleased with the service provided by Hannah Reeve.
25-May-2016
Suzanne
Rating:
Based on booking accepted
13-May-2016
Jaylan
Rating:
Hannah was fantastic, friendly, professional and prompt with all requests and continued follow ups
04-May-2016
Des
Rating:
I wish I had discovered ConferencesGroup earlier in my professional life. I have organised countless conferences and events in the past 30 years, and finding suitable venues has always been a huge challenge. Now that I have discovered Conferences Group, I will certainly use them again in the future
03-May-2016
Meghna
Rating:
I was really impressed with the service Jayne provided. Unfortunately, in this case we had to go with our internal team but I will definitely use and recommend the company to others.
19-Apr-2016
Kath
Rating:
I had already approached a hotel before I found ConferencesGroup but next time I will just come direct to ConferencesGroup.
13-Apr-2016
Kate
Rating:
Our adviser, Adam Shaw, was extremely helpful and effective. Thank you.
12-Apr-2016
Sefa
Rating:
Very pleased with the service received from the conference agent. She was vey pleasant, patient and polite. Information was sent to me promptly with the required information. I will surely use your services again.
11-Apr-2016
Amy
Rating:
Much easier to use and saved me loads of time trawling the web!
11-Apr-2016
Emily
Rating:
I find Carl Brindley extremely efficient and fully understanding of my needs. He is very patient, supporting and helpful when those around keep changing their minds about their requirements. Thank you Carl :-)
11-Apr-2016
Sandra
Rating:
On this occasion the conferences group was not able to assist - but this was more to do with the lack of availability in Warwick town centre than anything else. Carl gave some realistic alternative venues close by but unfortunately, the purse-holder was not prepared to use a venue outside Warwick town centre.
07-Apr-2016
Penny
Rating:
Didn't find a venue with you but not your fault. We are a charity and cannot afford the splendid venues offered, but your service was excellent and Adam tried hard.
06-Apr-2016
Alexandra Green
Rating:
Very quick and helpful service, especially for someone who doesn't know the area well. Thank you!
06-Apr-2016
Kevin
Rating:
Jamal was extremely polite and professional. A credit to your organisation
05-Apr-2016
Sandra
Rating:
Jamal has been most helpful and very professional, I will defiantely look at using your services when needed. Regards Sandra Connolly
05-Apr-2016
Shavi
Rating:
Excellent customer service from Jayne, prompt response and speedy turnaround.
01-Apr-2016
Laura
Rating:
Jayne was very helpful. Will def be using the service again thanks
23-Mar-2016
Simona
Rating:
Adam was really supportive and prompt to my requests. Unfortunately we had to postpone the meeting, but I shall definitely use the service in the future. Thank you very much, Simona
18-Mar-2016
Linda
Rating:
18-Mar-2016
Linda
Rating:
Jamal is brilliant!! - really understands Clients requirements - So prompt and professional. 100% every time. Absolute star always goes the extra mile.
17-Mar-2016
Beverly
Rating:
I did not use this service in the end but the promptness and service was very good and I would recommend
15-Mar-2016
Jane
Rating:
I am really pleased with the service that I received and cannot fault it in any way. Jayne has been extremely helpful and made my task of sourcing a venue in Harrogate so much easier for me. It has been a pleasure communicating with her and I really value and appreciate her help - thank you! We have had to postpone our event but I will definitely be contacting Jayne again to help me with future venue hire and would not think twice about recommending ConferencesGroup.
15-Mar-2016
Katie
Rating:
unfortunately due to the funding we were unable to book the venue.
10-Mar-2016
Nora
Rating:
Excellent customer service, perfect understanding of my exact requirements, and prompt reply!Thanks, will use again!
08-Mar-2016
Jessica
Rating:
I would like to specifically thank Hannah Reeve for all her help with my request. she was both professional and extremely friendly and polite at all times. Hannah did everything I asked of her and more and would work on my request very quickly with excellent results. Due to Hannah's excellent service I will definitely use ConferencesGroup services again and look forward to our next encounter.
03-Mar-2016
Sakura
Rating:
Fast and efficient and secured a good deal
01-Mar-2016
Yoko
Rating:
Thanks so much for your help it was really useful to compare all options. We will definitely contact you again in the future.
29-Feb-2016
Helen
Rating:
very prompt and professional service - would gladly recommend to others and use again in the future. thank you
24-Feb-2016
Alison
Rating:
The support and information that I received was excellent but unfortunately we were not able to use the venues suggested. This was for an NHS eventd so budget is exceedingly tight - the one location that would have been in our price range was felt to be too far away from the M40 and main access. However, the information and follow-up calls were helpful and always polite, thankyou. (Confirmation question n/a this time?)
24-Feb-2016
Cheryl
Rating:
I wasn't really looking for a booking service. I usually do all the arranging myself; however, I was contacted after inquiring about one of the venues that popped up in my search. In this instance I had already requested quotes from several venues, and received one from a hotel that we use quite often, which was not in the list provided by the agent. My manager decided to go with the familiar hotel.
22-Feb-2016
Adriana
Rating:
Quick and efficient. A shame I couldn't use this service on this occasion but will bear it in mind for future reference. Thank you Adriana
22-Feb-2016
Donna
Rating:
I was impressed with the service provided but was given an alternative offer by a local school that answered all our needs.
17-Feb-2016
Helen
Rating:
You were totally out on price but the service and understanding of my request was efficient and timely so will definitely try again in the future
17-Feb-2016
Nick
Rating:
Too many emails when a venue was not available. Would prefer just to be told when a potential venue has been found.
17-Feb-2016
Lorraine
Rating:
Hannah was incredibly prompt, courteous and managed to offer venues that I was unable to secure when I had already approached them direct! Definitely will be contacting Hannah again for the next requirement. It has saved me literally hours of my time :-) so thanks Hannah! Lorraine
12-Feb-2016
Carole
Rating:
If i was working independently i would have no hesitation is using the service and will be recommending it to my emoloyers many thanks carole
12-Feb-2016
Maria
Rating:
Unfortunately on this occasion we went with a hotel not recommended by Conferences Group. Very happy with information put forward although some properties would not have accommodated our large number.
10-Feb-2016
DeWet van der Westhuizen
Rating:
Excellent service and communication
08-Feb-2016
Jane
Rating:
On this occasion our meeting was cancelled but I would certainly come back to you for a quote in future
05-Feb-2016
Angela
Rating:
Some of the options suggested were considerably more expensive than others and were definitely considerably more than we would have hoped for.
04-Feb-2016
Anna
Rating:
The enquiry was dealt with very quickly but in the end we didn't need to use the service. Not something we need often but good to know it's there in the future if we do.
04-Feb-2016
Julie
Rating:
Excellent service - very happy with it.
04-Feb-2016
Raquel
Rating:
Very helpful approach and good customer service. I provided a max budget I needed to adhere to however the venues suggested were over the allocated budget so did not book via your services.
02-Feb-2016
Sally
Rating:
Hannah has been so helpful and quick with her replies. She completely understands where you are coming from and nothing is too much trouble. Will always go back to Hannah if we need her. Many thanks. Sally
29-Jan-2016
Mary
Rating:
I always get an excellent service from Jayne
29-Jan-2016
Louise
Rating:
dealt with jayne Winstanley who was excellent and communicated with me all the time
25-Jan-2016
Alison
Rating:
Carl Brindley was very courteous and professional and made my job much easier. When we had problems with the original venue he was very quick to respond and help
21-Jan-2016
Caroline
Rating:
Unfortunately the costings were not appropriate for the NHS courses i was booking. It would have helped to have someone to speak to with regards to exact requirements rather than email correspondence. Despite this service was prompt and polite!
19-Jan-2016
Annju
Rating:
The variety of venue choices were good, however were too far away from the city centre. Adam was very prompt in his service. Thank you for your assistance
13-Jan-2016
Rob
Rating:
Very good although my Client did not go ahead in the end
12-Jan-2016
Lyn
Rating:
professional, speedy and a great service. thank you
11-Jan-2016
Ola
Rating:
It would be easier if the quotes were re-formatted and submitted in a comparable form.
07-Jan-2016
Alison
Rating:
We needed some options fairly quickly (I didn't stress this - my fault) and therefore went elsewhere, appreciate you are probably very busy too so not to worry
07-Jan-2016
Shekyena
Rating:
Jayne Winstanley was amazing. She was polite and attentive. She made sure to follow up without being pushy. She kept my request on her radar even during the holidays and got back to me in good time, with my needs still fresh in her mind. Very personable and made sure I felt like I was being given individual and tailored attention. Many thanks!
06-Jan-2016
Lee
Rating:
After contacting the conference group Adam phoned back and looked after us every step of the way, he is a credit to your organisation. Lee Sturgess LSCD Ltd
24-Dec-2015
Sarah
Rating:
Great service received from Adam. He listened carefully to my requirements and responded with options really quickly. Unfortunately our meeting did not go ahead but I will definitely use again in the future. Many thanks Adam.
16-Dec-2015
Kelsey
Rating:
Jamal was lovely and extremely helpful. On this occasion we found our own venue however in the future I would recommend and use this company!
14-Dec-2015
Monique
Rating:
Hannah was great to work with. Very efficient in her responses and did as much as she can to try and source a venue for us at a short notice. Thank you
11-Dec-2015
Ali
Rating:
Jamal was really excellent- helpful and professional. I would definately use the service again based on my positive experience with this agent.
09-Dec-2015
Katie
Rating:
Lovely person, very attentive and persistent on a difficult search. Unfortunately we didn't use the services as another colleague had already arranged something else but wouldn't hesitate to use again.
08-Dec-2015
Kerry
Rating:
I didn't actually book anything in the end as ther meeting was cancelled. However Hannah was great, really helpful and quick to respond to my enquiry. The places she suggested were perfect and we would have booked Barrington Hall had the meeting not been cancelled. I wouldn't hesitate to contact Hannah for help again in the future. Best wishes Kerry Mertz
03-Dec-2015
Sarah
Rating:
The options this time were just too expensive so we revisited our plans.
01-Dec-2015
Amanda
Rating:
It was unfortunate that we could no longer use an external venue for our event but Adam Shaw was extremely helpful and kept me informed throughout.
30-Nov-2015
Nicky
Rating:
This is a great service AND free. Hannah was very helpful and provided the information expediently. Unfortunately our conference was postponed but I will have no qualms about contacting you again when the time comes. A big thank you. Nicky
23-Nov-2015
Ros
Rating:
Great service
17-Nov-2015
Jenny
Rating:
Very impressed with the speed in receiving options, all of which met the requirements specified.
13-Nov-2015
Sarah
Rating:
Very professional and helpful, thanks
13-Nov-2015
Jacqui
Rating:
Agent was very helpful and very prompt in getting information to me.
03-Nov-2015
Sonya
Rating:
Jayne Winstanley is always helpful, courteous, professional and concerned with fully assisting me with my conferencing requirements.
28-Oct-2015
Marc
Rating:
Despite not needing the requirement Adam Shaw was incredibly helpful and very quick in getting responses back to me. I will be using your services again when the next requirement arises.
16-Oct-2015
Esther
Rating:
I would like to thank The Conference Venue for their very kind and prompt assistance and they would be my first port of call the next time I am planning and event. Esther Smith
30-Sep-2015
Sandra
Rating:
Natalie Winter was really helpful. She understood my needs and kept within my price guidelines and preferred area. Would definitely use Conferences Group again for future event bookings. Thank you.
30-Sep-2015
Rita
Rating:
Very helpful, saved me the hassle of finding somewhere, but unfortunately on this occasion there was nothing suitable.
30-Sep-2015
Nicola
Rating:
Carl was friendly and helpful without overdue pressure and although we did not use his recommendation this was due to a change in location for the event and not any lack of assistance.
28-Sep-2015
John
Rating:
Most options presented were a bit expensive given the stated budget.
28-Sep-2015
Nicholas
Rating:
Were a polite team, but couildn't get a quote for the venue I wanted. Which was a shame.
28-Sep-2015
Jenny
Rating:
Unfortunately the Committee decided to go down another avenue, but I would definitely use your services again, and hope to do so in 2016
28-Sep-2015
Anne
Rating:
I found your service exceptional, the sad thing I was unable to complete proposed venue due to budget cuts; however I will definitely use you again
28-Sep-2015
Zoe
Rating:
Very nice to deal with. Unfortunatley could not offer a hotel which suited our requirements on this occasion. Would use again though.
14-Sep-2015
Jean
Rating:
I think our requirements as a charity posed a problem particularly on price for this particular meeting. I would certainly recommend and use this service for another type of conference.
09-Sep-2015
Paul
Rating:
Quick response for the venue that was chosen. Didn't proceed as the meeting was rescheduled
26-Aug-2015
Sophie
Rating:
Unfortunately did not book this conference with you this time but will look to use you in future
19-Aug-2015
Veronique
Rating:
Quick turnaround and a choice of options - saves a lot of time.
08-Jun-2015
Stephen
Rating:
We were sorry that our meeting was cancelled. I would definitively use your services again.
02-Jun-2015
Carys
Rating:
Extremely professional and polite, will definitely use this service again.
22-May-2015
Debbie
Rating:
Definitely be using Conferences Group again, service was second to none and Carl was informative, pleasant and extremely patient and helpful. Excellent customer service.
21-May-2015
Emma
Rating:
This facility is wonderfull for us, we are a distance learning college and this company finds nearly all of our exam centres, which we would spend hours doing and they also keep the cost down. Vanessa and Carl have always been more than helpfull.
21-May-2015
Caroline
Rating:
I found Carl Very polite and very helpful. Really willing to listen to what I needed rather than push venues on me that didn't suit and he was happy to keep going back to the venues and asking for changes / reductions on my behalf.
27-Apr-2015
Alan
Rating:
I was very impressed with the speed & efficiency of the service Jayne provided. She was very helpful and it will persuade me to consider using the service again in the future.
24-Apr-2015
Darrell
Rating:
The only reason we were unable to progress this any further was due to us having to postpone the planned event being delivered in the way we'd initially thought. I was more than happy with the Conference options offered and hope that at some point in the future we will be able to do business.
10-Apr-2015
Elizabeth
Rating:
Really unfortunate we were unable to work with Carl on this occasion but rest assured we will definatey return for future dealings based on the service & quality of information recieved - Thank you again :-)
08-Apr-2015
Thomas
Rating:
Unfortunately we did not use your services in the end due to deciding to hold our Assessment Centre internally. I would however, like to thank you for the way you have so kindly held the venues for so long whilst we made a decision. And you have done the upmost to understand our needs and make booking with you as easy as possible. Thanks Thomas Cave
08-Apr-2015
Hugo
Rating:
Did not book a venue this time but found the service efficient, professional and accurate to my requirements.
23-Feb-2015
Katrin
Rating:
On this occasion I did not use Conferences Group to book an event, however they were helpful and I will be using and recommending to others.
18-Feb-2015
Tom
Rating:
Great Service
26-Jan-2015
David
Rating:
superb customer service with very prompt replies and attention to clients needs. I will spread the word to others...
19-Jan-2015
Cheryl
Rating:
Conferences Group came up with several locations offering exactly what I was looking for and saved me lots of time. It was so simple, I will definitely use them again.
16-Jan-2015
Sarah
Rating:
Very efficient,helpful, professional, met needs of the requirements. Kept in touch.
12-Jan-2015
Sherrill
Rating:
Fantastic service from Joan, great customer serviced, prompt replies and really helpful.
12-Jan-2015
Maev
Rating:
Short notice we needed a venue, we found a venue and no longer needed assistance. Assistance that was given was much appreciated.
07-Jan-2015
Mike
Rating:
This company can save individuals much time in sourcing suitable venues. Thank you
17-Nov-2014
Abi
Rating:
Didn't go through with the booking due to change in circumstance, but Carl was very helpful and i will definitely be using him again
17-Nov-2014
Susie
Rating:
Carl was very efficient and helpful.
27-Oct-2014
Julie
Rating:
Despite us not booking this time as the meeting was cancelled I am very impressed with the Service received and will use you for future bookings. I will also be passing your info to other members of the team here and would hope they use you too. Fast, efficient, friendly service was received and excellent venues in a good price range offered!
27-Oct-2014
Nicola
Rating:
Good service and will contact again in future
20-Oct-2014
PAT
Rating:
The only reason I didn't use the your service was that I received a very good rate for 2015. But hope to look at your service for 2016, as this will be a yearly event.
13-Oct-2014
Cheryl
Rating:
I found Joan Uttley to be very helpful and thorough
25-Sep-2014
Elaine
Rating:
The only downside was all venures were over budget and all of similar price so no choice as such really, all good venues though and Carl was very helpful and very prompt.
22-Sep-2014
Roshni
Rating:
Thanks for all your support. Next time will surely workout.
16-Sep-2014
Max
Rating:
Although Carl Brindley was very helpful and professional in his search for a suitable venue, the suggested venues were just a little over our price range. When searching for venues in the future, Carl's name will be at the top of my list.
15-Sep-2014
Mark
Rating:
Didn't use your service
03-Sep-2014
Gillian
Rating:
The service we have received from Joan Uttley has been first rate and I would not hesitate to contact her should we have venue requirements in the future.
01-Sep-2014
Kate
Rating:
Jayne Winstanley was very helpful from the first time we spoke and understood all my needs. Excellent service.
07-Aug-2014
Andrew
Rating:
very helpful - thank you
18-Jul-2014
Kelly
Rating:
Carl was so polite, he was very prompt and professional. He accommodated all my requirements. I would highly recommend this service to anyone. A*** service Regards Kelly
10-Jul-2014
Seranna
Rating:
Carl Brindley is extremely professional, efficient and courteous and has never failed to deliver within our set targets and costs. He goes over and beyond to meet our requirements. I will continue to utilise and promote your services and look forward to maintaining future relationships with Conferences uk. Absolutely wonderful!
07-Jul-2014
Helen
Rating:
Although I did not use the service in the end, the help was great. Thanks!
23-Jun-2014
Cassie Hill
Rating:
Excellent communication, understood our requirements and always very friendly and willing to help- thanks!
16-Jun-2014
Sharon
Rating:
The room on the Thursday & Friday could have done to be a little larger. Saturday size was fine.
22-May-2014
Kiran
Rating:
The agent was extremely helpful
21-May-2014
Annette
Rating:
I can't praise Carl enough for the excellent and attentive service. We would certainly use ConferencesGroup services for future events and I wouldn't hesitate to recommend to my colleagues.
30-Apr-2014
Hilary wakefield
Rating:
The location was easy to find the room was comfortable and totally suitable for the meeting and i would happily use it again
01-Apr-2014
Wendy
Rating:
Joan was very helpful indeed. This was the first time I have had to book for a conference, she was very attentive and made sure I understood everything. Good work Joan
28-Mar-2014
Jan
Rating:
We left it very late and in the circumstances Joan did fantastically we will certainly be using you in the future and giving more time !! Thanks again
17-Mar-2014
Natalie
Rating:
This was the first time I've used the Conference Group service. I was very impressed with Joan who very professional and dealt with all our requirement. Would use the service again.
13-Mar-2014
Zahra
Rating:
Really excellent service from Jayne. She was very prompt, answered all my questions and made my search for a venue so much more relaxing!
28-Feb-2014
Annas
Rating:
Great service. Swift responses and information sent to me.
26-Feb-2014
Laura
Rating:
Joan was extremely helpful.
24-Feb-2014
Frosoulla
Rating:
Thank you so much to Conferences Group but especially to Joan Uttley who explained the process and handles everything for us.
20-Feb-2014
Inita
Rating:
Thank you very ,much for your help!!!
12-Feb-2014
Fiona
Rating:
Carl Brindley was exceptionally efficient and helpful and managed my enquiry professionally, speedily and courteously.
23-Dec-2013
Julie
Rating:
Very helpful service
27-Oct-2013
Tom
Rating:
Excellent and prompt attention by the agent Vanessa Steel.
16-Oct-2013
Peter
Rating:
Jayne was very polite and helpful and managed to find a room at a good price that suited my needs.It was a change of plan on my part that I didin't book the room.
10-Oct-2013
Lillian
Rating:
Jayne did a great job. She was extremely attentive and paid close attention to my requirements. Unfortunately on this occasion she was not able to secure us with our booking, but she tried the very best she could and I would definately use these services again.
07-Oct-2013
Anne
Rating:
I was amazed at how quick the service was - same day response!
09-Jul-2013
Mark
Rating:
The service remains the same as ever....simply superb! Time saving, flexible, no hassle, planned with ease and inside budget. I will NOT use anyone else for event sourcing/planning! Personal thanks to Jayne... always a pleasure.
08-Jul-2013
Keith
Rating:
Didn't go ahead with booking as event circumstances changed otherwise would have persued one of the options provided
04-Jul-2013
Pauline
Rating:
first time I have used the conference group service, and nothing was too much trouble, I will certainly use the service again and have recommended to colleagues,
11-Jun-2013
Peter
Rating:
I was more than impressed by Jayne. Great attention to detail and customer satisfaction. I was surprised and delighted to find a postcard from her on my arrival home. A very unusual nice touch in this day and age. Stands her / you out from the crowd. Will definitely use again as and when required.
07-Jun-2013
Trudy
Rating:
Carl was very prompt and seemed to know exactly what I was looking for.
27-Mar-2013
John
Rating:
great service and great price obtained for the event. I would like to know how much I saved, by going through this service.
26-Mar-2013
Sharon
Rating:
Even though or requirements kept changing Carl accommodated our needs. Carl also went out of his way to communicate with the hotel our requirements as they kept getting it wrong.
05-Mar-2013
Elaine
Rating:
excellent service and food. excellent staff very helpful
05-Mar-2013
Sue
Rating:
Have used Conferencing UK for a couple of years now. Always very impressed
31-Jan-2013
Jacques
Rating:
Excellent service and personal attention from Jayne Quarmby. Realy pleased with service offered.
18-Jan-2013
Ann
Rating:
Thank you for looking after my file.
14-Dec-2012
Valerie
Rating:
Jayne Quarmby was excellent, she completely understood our needs and went out of her way to help us with this booking, i book quite a few hotels through out the year and after my conversations with Jayne i will be using this service again. A huge thanks to Jayne for all her help and understanding.
25-Oct-2012
Ewan
Rating:
I initially only asked for assistance to find one venue, I ended up using the excellent services for all 4 of a series of events I was planning. Many thanks for the prompt and varied options to meet all of my needs.
18-Oct-2012
Guy
Rating:
Wonderfull Venue. Claire and Tom looked after us brilliantly. Facilities are some of the best that I have seen in a long time. We will definitley be using the La Tour again for our Birmingham events.
10-Sep-2012
David
Rating:
The service from ConferencesGroup was excellent. Thanks to Jayne my task of selecting and booking a venue was made a lot easier.
06-Sep-2012
Sue
Rating:
I had not used this service before and was struggling to find a venue. Jayne Quarmby provided an excellent service and I would have no hesitation in contacting Jayne and the rest of the team again. Thank you.
26-Jul-2012
Andrew
Rating:
Booking service was excellent.
09-Jul-2012
Hayley
Rating:
Good, reasonably prompt service delivered in a polite, professional manner.
25-Jun-2012
Claudia
Rating:
Carl the agent was a great help and did an excellent job which exceeded my requirements. He was very promt in his response and always put great emphasis on being efficient and polite. A great employee!!!
15-Jun-2012
Steven
Rating:
Jayne worked really hard and saved me a huge amount of time. She was responsive to my requirements, and has followed the whole process through-including handling any further liason with each venue. Great service-I'm glad I found you.
14-Jun-2012
Mahtab
Rating:
fantastic room, great facilities, very good communication, thanks Rachel for everything.
30-May-2012
Fran
Rating:
Very helpful service
29-May-2012
Sharon
Rating:
Fran was incredibly polite and professional throughout the selection process, she was incredibly patient and gave me very useful suggestions. Thank you very much Fran :-)
24-Apr-2012
Sharon
Rating:
An excellent venue, good location - food a bit pricey.
20-Apr-2012
Sarah
Rating:
Jayne Was a pleasure to deal with, and exceptionally patient and helpful. I cannot recommend her highly enough.
11-Apr-2012
Sandie Davis
Rating:
Using conferences Group saved so much time for me in sourcing an appropriate venue. I had an area in mind and the assistance I got ensured an ideal venue. The details were efficiently taken care of via email and I was completely happy with the service I got.
26-Mar-2012
Olivia
Rating:
Jayne at Conferences-UK is always very helpful and promt and provides excellent customer service. I dealt with Mauro in particular at The Millenium Gloucester who was also extremely helpful, tentative and looked after everything I needed brilliantly. I would use both conferences-uk and The Millenium Gloucester again and recommend both to colleagues and friends. Olivia
26-Mar-2012
Pat Morgan
Rating:
We organise a number of seminars across the country so your service is invaluable
19-Mar-2012
Cathrine
Rating:
Venue was excellent and our co-ordinator Sabhi was most helpful on both days.
15-Mar-2012
Brian
Rating:
The Agent(Richard) was extremely accommodating and because this was the first time we had run this type of event at this venue he was very flexible and supportive. A good job done!
08-Mar-2012
Vickie
Rating:
Very efficient and good quality venue
01-Mar-2012
Emma
Rating:
As previously mentioned Leanne will always be my contact for future bookings - very professional.
27-Feb-2012
Leah
Rating:
We've been really impressed with Conferences Group and the help that Leanne Fitter has provided has been invaluable, she's made events much easier to arrange and run.
23-Feb-2012
Hazel
Rating:
We were expecting sandwiches for lunch but what was provided was adequate.
06-Feb-2012
Elaine Gray
Rating:
Our arrangements were handled with a Professional manner and a willingness to to be flexible regarding our inability to provide numbers attending our meeting. On the day everything was excellent.
25-Jan-2012
Paul
Rating:
Leanne is a real asset to your organisation. Very approachable and excellent people skills! Thank you.
16-Jan-2012
Jean
Rating:
Leanne is very patient when we change venues etc
16-Jan-2012
Menakshi
Rating:
Very helpful and accomodating to our needs. Thank you. Parag Prasad, Director
16-Dec-2011
Emily
Rating:
Very helpful lady, who gave lots of options.
15-Dec-2011
Arfan
Rating:
The service provided by Jayne Quarmby was excellent, as usual. Thanks, Masood, DentEd CPD.
24-Nov-2011
Careeta
Rating:
Great service and customer commitment!
17-Nov-2011
Dr
Rating:
There was some mis-communication about accommodation requirements and contact details for contracts.
15-Nov-2011
Kathryn
Rating:
Excellent Service, and no extra costs - v impressive. Carl was really helpful also.
09-Nov-2011
Beverly
Rating:
Good service
04-Nov-2011
James
Rating:
excellant venue and all delegates enjoyed it
04-Oct-2011
Sharon
Rating:
I had some reservations about using this type of service but having done so would use them again.
21-Sep-2011
Sarah
Rating:
Carl was very helpful and will use again for sure.
16-Sep-2011
Peter
Rating:
Took all the hassle out of booking so I could concentrate on the important things!
24-Aug-2011
Linda
Rating:
Made booking so easy and it was lovely to have the choice laid out with costs.
12-Aug-2011
Shaun
Rating:
Didn't attend the event myself so can offer very little comment. Venue seemed to be good but I had many complaints that it was very difficult to get to for people who don't drive. I was extremely impressed that ConferencesGroup managed to suit my request so quickly at such short notice and would use them again when I get stuck.
09-Aug-2011
Kate
Rating:
I always receive an exceptional service from Jayne, she is my first point of contact with conference uk and she is reliable and swift at finding us a suitable venue whatever the event. Jayne always works very hard to get us the best possible rates within the budget given.
04-Aug-2011
Ranjan
Rating:
It's a god sent service in my busy life!! Jayne Quarmby has been exceptionally helpful and has gone out of her way to assist even on her day off!! Real dedication. Thank you Jayne
18-Jul-2011
Michael
Rating:
it was an excellent venue and the staff were very friendly and co-operative. The same is true of the people we dealt with on the telephone when booking the room.
15-Jul-2011
Nicola
Rating:
Leanne was very helpful, it took a alot of stress away from me. Will definately use again. Thank you
10-Jun-2011
Nick Stevenson
Rating:
Very fast & efficient provided, very impressed with the service.
01-Jun-2011
Janette Reeve
Rating:
My Contact Frances was fantastic, the service provided was very helpful and professional. Thanks very much
27-May-2011
Sandra Mercer
Rating:
Abraham the person responsible for looking after us in the conference rooms was excellent, as was Tara.
09-May-2011
Tiz Pillay
Rating:
Jayne Q. Has always bent over backwards to help me and as a representative of our organisation I have great faith in her abilities to help me out in future.
17-Apr-2011
Stuart Mitchell
Rating:
This conference was arranged at fairly short notice and my facility instructions were very specific. Everything went to plan and the hotel staff were exceptional with the organization. The hotel had only re-opened 3 days before we arrived after extensive refurbishment but other than some ongoing works in some of the rooms this did not affect our conference in any way.
13-Apr-2011
Renel Blake
Rating:
Overall very good considering all the last minutes arrangements. Thanks for again coming to the rescue!! I would like to thank Leanne Fitter personally for all your assistance, you have been great! :)
11-Apr-2011
Tanya Coutts
Rating:
The whole process was seamless and excellent, would definately use this service again.
07-Apr-2011
Carole Jackman
Rating:
I was really pleased with the service provided by Kents Hill Conference Centre, everyone was polite and willing to help with anything we required.The only "down side" was a really noisy Wedding Planning party, but I think that was probably outside the control of the conference centre.
07-Apr-2011
Rachel Ballantyne
Rating:
Fran is now our prefered agent for sourcing venues for Virgin Holidays retail.
30-Mar-2011
Clare Wilson
Rating:
We found Leanne incredilby flexible helping us source this venue, we had a few date changes which meant she had to start from scratch several times but she was more than happy each time to find the right venue.
29-Mar-2011
Sian Field
Rating:
Leanne continues to support us in finding venues across Europe for our pop up shops and has invaluable to the process.
10-Mar-2011
Isabel Canto de Loura
Rating:
the location was great and the service excellent. real value for money.
08-Mar-2011
Jennifer Jackson
Rating:
I have used Leanne Fitter two or three times now to find bookings in different areas. She has always been helpful, friendly prompt and always found me the fantastic venues that were just perfect! Thank you!
28-Feb-2011
Rachel Ballantyne
Rating:
Excellent service from Fran
28-Feb-2011
Nathan Spruce
Rating:
Very satisfied with the prompt service Fran provided and would glady reuse the service.
28-Feb-2011
Sharon Smyth
Rating:
Great service everytime. My contact Frances Robertshaw is particularly brilliant. thanks
24-Feb-2011
Andy Akerman
Rating:
would recommend
23-Feb-2011
Rachel Ballantyne
Rating:
Excellent - Thank you Frances
15-Feb-2011
Catherine Allen
Rating:
This is the second time I have used conferences group and once again it has been really excellent service
08-Feb-2011
Nicola Pimlott
Rating:
I can't fault the service I get from Jayne.
07-Feb-2011
Rachel Ballantyne
Rating:
Excellent service, very helpful and mindful of our budget. We did however use your services to find our plymouth venue (Holiday Inn) which was very poor.
04-Feb-2011
Mrs Louise Murphy
Rating:
Great service.
02-Feb-2011
Jack Milner
Rating:
Jayne extremely helpful, and also understanding of my issues dealing with client
01-Feb-2011
Hana Ibrahim
Rating:
The agent was very understanding of our needs and requiremnts and as a charity we were very pleased with the discounts she negotiated for us.
13-Dec-2010
Sian Field
Rating:
Leanne has been really helpful in sourcing venues for a number of pop up shows we plan to run accross Europe. This venue in Swansea was a test run in the UK. We will continue to use the service throughout 2011 to source approximately another 14 venues.
13-Dec-2010
Sharon Smyth
Rating:
Love the Service and Fran is great. Thank you.
13-Dec-2010
Holly Pressdee
Rating:
the service was very useful, and their knowledge and communication to the conference centres was great.
08-Dec-2010
Kerry West
Rating:
I would definately recommend Conferences Group again. They catered to every need and the group were so impressed with the hotel and facilities. I am a very very happy customer!
18-Oct-2010
Lyn Eynon
Rating:
Rachel Thorpe was very willing to help me out following my enquiry and took all actions required
04-Oct-2010
Alice Delemare
Rating:
I would definitely use Conferences UK again. Very helpful and professional despite the limited time I provided. Very happy!
04-Oct-2010
James Fletcher
Rating:
Rachel at the event was extremely helpful with everything and made sure everything went completely smoothly.
28-Sep-2010
Christina Heidlberger
Rating:
Thank you for your great support to find a suiteable venue in Birmingham and Manchester. The timings were perfectly planned for my site visit.
27-Sep-2010
Lindsay Burke
Rating:
Really disappointed that the pastries were only out in the morning, when we broke for refreshments they had been taken away. Our clients had hardly touched them. So what happen to them? These were extremly expensive, so for them to be taken away!
21-Sep-2010
Sarah Hill
Rating:
The venue were slow at respnoding to me and confirming the booking. This was no reflection on Leanne.
27-Aug-2010
Leanne Fitter
Rating:
TEST
30-Jul-2010
Emma Charlton
Rating:
The geographic location has put me off using the centre again
Venue Partners Testimonials
Below are our venue partners testimonials. Click here to view client testimonials.
Total Venue Partner testimonials 331
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